Citizen Feedback & Scoring Platform
Citizen Feedback & Scoring Platform
Your Voice Shapes Better Services. This official platform provides a secure, transparent, and 100% anonymous way for citizens to provide feedback to their local authorities. Designed specifically for Zimbabwean local authorities, it helps drive real change by capturing honest feedback on service quality and satisfaction levels across key sectors, allowing authorities to view real-time results and track improvements.
Key Features & Capabilities
100% Anonymous & Secure (Encryption-protected)
No Registration Required for citizens
Multiple Access Points (Web, Mobile, WhatsApp)
Real-time result tracking for authorities
Public Scoring based on official MSDS framework
Active Survey management & participation
Our Implementation Process
Needs Assessment
Solution Design
Data Migration
Change Management
Testing & Quality
Go Live & Support